Privacy Policy

This Privacy Policy explains how Crackstone (“we”, “us”) collects, uses, and protects information when you visit this website or submit an enquiry. We collect only what we need to respond to your enquiry and operate the site, and we do not sell visitor information to third parties.

• Information you provide — name, company, email address, phone number, and project details when you submit the contact or enquiry form.
• Automatically collected information — standard technical data such as browser type, device type, pages visited, and approximate location, typically gathered through cookies or similar technologies used for basic analytics.

• To respond to enquiries, quote requests, and technical questions.
• To send documentation you request, such as technical data sheets or the product catalogue.
• To understand how the website is used so we can improve it.
• To meet legal, regulatory, or accounting obligations where applicable.

This site may use a small number of cookies for basic functionality (such as remembering your light/dark display preference) and for anonymous analytics. You can control or disable cookies through your browser settings; doing so may affect some site features but will not prevent you from browsing the site or submitting an enquiry.

We do not sell or rent visitor information. We may share information with service providers who help us operate this website (for example, hosting or email delivery providers) under obligations to keep it confidential, or where required by law.

We take reasonable technical and organizational measures to protect the information submitted to us. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Depending on your location, you may have the right to request access to, correction of, or deletion of personal information we hold about you. To make such a request, contact us using the details below.

This website is intended for business and professional use and is not directed at children.

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the most recent revision.

Questions about this policy can be sent to info@crackstone.com or via the Contact page.